Before reading further, ask yourself 4 basic and practical questions?

Do you think your staff could improve their Microsoft Office skills, which as a result would improve their performance?

• Do you see the value of training but cannot cannot afford the time?
• Do you find staff ask other staff how to do something in Office because they do not understand how or want to know how to search the help menu, therefore waste 2 peoples time?
• Do you think classroom training limits retention of knowledge to around 25% of the training information, because there is so much to learn in such a short period of time?

If you answered YES to these questions, please continue reading. If NO, then your staff are experts in using Microsoft Office and you will not gain any increased efficiency or productivity gains.

Due to new feature releases, limited exposure to existing features and limited time to learn Microsoft Office, it is rare people get to know how to exploit the capabilities of MS Office programs, even though they use them everyday.

What can I expect to gain from Mhelp?

• Increased user productivity and quality of work by ultilising more functions like formatting, template development etc.
• Increased productivity of user colleagues. There is always someone asking someone else how to do something.
• Help Desk requests reduction through fewer software support requests.
• Training cost savings with better results, or reinforce existing training programs.
• Specific training needs are met for each department. A sales department will have different requirements from an accounts department. Or a school’s year 6 will have different requirements from year 10. Course development is at your finger tips.
• Monitoring of users attention can be seen through user activity reports allowing yo to quantify effectiveness and use.
• Ongoing development via coffee break clips can be incorporated into your training plan to make sure users learn without effecting their productivity.
• Training can be extended to the home by using online licensing allowing users and their families to use Mhelp.                                                  (Click to Enlarge)
• Reduce the change management pain of the inevitable MS Office upgrade from Office 2003 to Office 2007 by providing users access to feature comparison clips.

For a flash demonstration click here

To view an online presentation click here

MHelp for Micrsoft Office 2003 and 2007

Mhelp focuses on Office 2003 and 2007 Word, Excel, PowerPoint Outlook and Windows Vista. Providing:

• More than 7000 video and audio clips of less than 2 minutes in multiple languages (English, Thai, Mandarin...)
• Corresponding step by step text instructions.
• Prepare a syllabus specifically to your department needs that is pushed out to each users desktop, then monitor whether they have watched the clips or not. You can also schedule clips to be sent to users. Or push out a “coffee break” lesson every day to users.
• The user can search the database for relevant video clips on demand.
• If your company is migrating from Office 2003 to 2007 Mhelp will show you a direct comparison of the old command to the new command. A simple change management transition.

Who should use MHelp?

Companies, Schools, Government agencies... in short every organisation and its staff can benefit from Mhelp.

Mhelp Installation

Mhelp is available in 2 formats:

• Online - simply install the Mhelp application on the PC and Mhelp will download the clip on demand. Even with slow connections it is fast.
• LAN / WAN - install the Mhelp application on the client/PC and the client will access the video clips across the LAN. The updates are downloaded to your server as they are released.

Maintenance

Mhelp is maintenance free with regard the online version of Mhelp and requires no further maintenance beyond your normal maintenance tasks with regard your LAN version. The total cost of ownership is minimal.

Mhelp Development

Mhelp is being constantly being developed by Mhelps resident team of software developers in cooperation with Microsoft and other regional bodies. With offices in Australia and Thailand and a distribution network around the world, there is a constant demand for new features and video clips.

It is with through the users input the Mhelp continues to grow. Try sending a request for a clip. It will take about 24 hours for the clip to be returned to you. Other subscribers will receive that same clip with their monthly update.

Mhelp Licensing

Licensing is simple:

• · License per user
• · 6 month or 1 year subscription
• · You can combine online and LAN/WAN. The standalone version is an addon.
• · You can select which language you need or operate multiple languages (audio and text).

If you would like to learn more about Mhelp contact us or visit the Mhelp web site and download an evaluation.